About Us

Meet the Pinnacle Team

Pinnacle Hospitality is an award winning Hospitality Company, based in Spartanburg, South Carolina. Our growing portfolio of internationally-recognized hotels brands like Hilton Worldwide, Marriott International, Intercontinental Hotels Group, and Wyndham Hotels.  Our burgeoning restaurant endeavors are poised to create uniquely and locally inspired social dining experiences.  As a full service management company, our team provides expert management for owners and asset managers. This expert management is carried forward through Pinnacle’s vision and mission.

Our Vision

Our vision is to be a nationally recognized lodging management and ownership company. We strive to be a model corporate citizen by being a preferred employer and an integral contributor to our community and industry.

Our Mission

We pledge:

  • To delight and satisfy our Customers by guaranteeing more value, comfort and service that exceed expectations.
  • To empower our team-members and to instill a sense of pride while offering excellent work environments, employment opportunities, career opportunities and a program of recognition and rewards.
  • To work with our strategic partners to provide the best possible products and services for our stakeholders.
  • To our owners and investors, a fair return on investment by maximizing asset value and operational efficiency.


Each Pinnacle Hospitality managed property shares our distinctive brand of guest service. This hallmark has been shaped through our commitment to our guests through team work, diversity, and a mutual respect for our team members and customers. 

At Pinnacle Hospitality, we believe that great leaders are made, not born. We develop great leaders and hospitality professionals through an ongoing process of self-study, training and hands-on experience.

Our Corporate Leadership:

C.V. Shanbhag

CEO & Chairman


Geeta Shanbhag



Sachin Shanbhag

Executive Vice President

Sheldon Bedillion

VP of Accounting


Phil Simmons

VP of Real Estate


Jason Price

Director of Operations


Crystal Pace

Director of Revenue Mgt, Sales & Marketing

Tanya Leland

Director of Procurement & Interiors

Our Property Leadership:

Brandon Davis

GM of Hilton Garden Inn Spartanburg Westgate & 1881 Event Hall

Casey Lindman

GM of Hampton Inn & Suites Greenville Airport


Chris Giaimo

GM of Residence Inn Spartanburg Westgate


Courtney Ezell

GM of Heirloom Milltown Eatery

Jamie Trammell

GM of Hampton Inn & Suites Spartanburg Westgate

Melissa Dunn

GM of Tru by Hilton Spartanburg Westgate

Randy Edwards

GM of Holiday Inn Express & Suites Greenville Woodruff Road


Rita Vaughn

GM of Holiday Inn Express & Suites Spartanburg Westgate

Shane Carlisle

GM of Holiday Inn Express & Suites Spartanburg North


Shannon Hernandez

GM of Microtel Inn & Suites Greenville Woodruff Road