Our vision is to be a nationally recognized lodging management and ownership company. Furthermore, we strive to be a model corporate citizen by being an employer of choice and an integral contributor to our community.
- To delight and satisfy our Customers by guaranteeing more value, comfort and service that exceed expectations.
- To empower our team-members and to instill a sense of pride while offering an excellent work environment, employment opportunities, training, career opportunities and a program of recognition and rewards.
- To work with our strategic partners to provide the best possible products and services for our stakeholders.
- To our owners and investors a fair return on investment by maximizing asset value and operational efficiency.
In our pursuit of providing enhanced service, satisfaction and value, Pinnacle Hospitality’s business philosophy focuses on four key initiatives:
- Pinnacle Success factors
- Pinnacle Business Strategy
- Pinnacle Business Processes
- Pinnacle Scorecard
For a more detailed summary of these Pinnacle metrics for success, please review our Business Philosophy Summary.