Our vision

Our vision is to be a nationally recognized lodging management and ownership company. Furthermore, we strive to be a model corporate citizen by being an employer of choice and an integral contributor to our community.

Our Mission

We pledge:

  • To delight and satisfy our Customers by guaranteeing more value, comfort and service that exceed expectations.
  • To empower our team-members and to instill a sense of pride while offering an excellent work environment, employment opportunities, training, career opportunities and a program of recognition and rewards.
  • To work with our strategic partners to provide the best possible products and services for our stakeholders.
  • To our owners and investors a fair return on investment by maximizing asset value and operational efficiency.

Our Philosophy

In our pursuit of providing enhanced service, satisfaction and value, Pinnacle Hospitality’s business philosophy focuses on four key initiatives:

  • Pinnacle Success factors
  • Pinnacle Business Strategy
  • Pinnacle Business Processes
  • Pinnacle Scorecard

For a more detailed summary of these Pinnacle metrics for success, please review our Business Philosophy Summary.